Every missed call is a job going to your competitor.
When you can't pick up, Granite Signal texts the caller back in seconds, finds out what they need, and sends you the details, so you can call back ready with the information you need.
How it works
- You miss a callYou're on a job and can't pick up.
- The caller gets a textWithin seconds, asking what they need.
- You get the lead summaryEverything you need to call back and quote.
What you receive
Job, address, urgency and a callback number, sent to your phone.
The first to respond usually wins the job.
Businesses that reach back out within an hour are nearly seven times more likely to turn an inquiry into a real lead than those that wait. Homeowners don't wait. They call the next number. Harvard Business Review, "The Short Life of Online Sales Leads" (2011)
It gathers the facts. You make the calls.
Granite Signal Systems collects what you need to call back. Pricing, safety and scheduling decisions stay with you.
The assistant never:
- Quotes a price or gives an estimate
- Diagnoses a hazard such as gas, electrical, structural, or tree safety
- Promises arrival times or availability
- Pretends to be a person
Emergencies go straight to you.
If a caller mentions a safety issue or an emergency, the conversation stops and you're alerted immediately.
You run the jobs. We run the system.
Done for you, from setup to monthly reporting.
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Custom questions
Written for your trade, your service area, and the jobs you want.
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Carrier registration
Business texts must be registered with carriers to reach your customers. We handle the paperwork.
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Your existing number
Keep the number customers already know. Only missed calls are forwarded, and nothing else about your phone changes.
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Lead summaries
Sent to you, your office, or your dispatcher, whoever makes the callback.
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Monitoring
We review conversations, catch problems, and fix them before they cost you a job.
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Monthly report
Calls captured, conversations, callbacks, and what we improved.
You're not paying for software.
You're paying us to set it up, run it, and keep it working, so you never have to babysit it.
Built for trades that work in the field.
- HVAC
- Plumbing
- Roofing
- Electrical
- Tree Service
- Septic & Drain
- Well & Pump
- Excavation
If your crew is on a job when the phone rings, it's built for you.
See it run on your business.
On a 15-minute call, we'll run a test customer through the system using your real services and towns. If you're not losing jobs to missed calls, we'll tell you.